Good customer service can greatly affect how people feel about your restaurant and how much they're willing to come back or promote your business to others. Here are some steps that you can take to make sure you have great customer service. Step 1: Audit the Current Experience Before you can set about improving your customer service experience, it's important to know how you're currently doing. For this step, it can be helpful to hire outside food-service management services to audit your customer service experience; since a third party has an impartial perspective, they can often catch things you'd miss.
5 July 2016
When it comes to keeping your walk-in refrigerator in great shape, an affordable ounce of prevention is definitely worth an expensive pound of cure. You can prevent nightmarish breakdowns from putting a wrench in your restaurant operations by following these simple tips. Always Keep an Eye on Those Rubber Gaskets Chilled air is always looking for a way out of your walk-in refrigerator. If you're not careful, a cracked or worn gasket could be all it needs to escape.
18 June 2015
Since nobody likes an uptight party with bland food, you might be thinking about hiring a barbecue catering company to spice things up. Unfortunately, if you are like most event planners, you might also worry about how your guests will handle messy spare ribs and drippy sauce bottles. However, by altering your menu slightly, you might be able to offer similar foods that won't wreck your tablecloths or your people's clothes.
14 May 2015